Returns & Refunds
Hassle-free returns for your peace of mind.
Return Policy
You may return most new, unopened items within 7 days of delivery for a full refund or exchange. Items must be in their original packaging.
How to Return
To initiate a return, please contact our help center or visit our shop at Posta Building with your order receipt.
Refund Process
Once we receive and inspect your return, we will process your refund within 3-5 business days. Refunds are typically issued via MPESA or the original payment method.