Help Center & FAQ
Find answers to common questions.
How to shop on Milan?
Shopping on Milan Smart Gear is easy! Just follow these steps:
- Browse our categories or use the search bar to find products.
- Add items to your cart by clicking "Add to Cart".
- Go to your cart and click "Proceed to Checkout".
- Enter your delivery details and choose a payment method.
- Confirm your order and wait for delivery!
What are the delivery options?
We offer Milan Express (same-day delivery) and Standard Delivery. View our Shipping Page for more details.
How do I return a product?
You can return products within 7 days of delivery. Check our Returns Policy for instructions.
Is my payment secure?
Yes, we use secure encrypted payment gateways like MPESA and major credit cards to ensure your transactions are safe.