Help Center & FAQ
Find answers to common questions.
How to shop on Milan?
Shopping on Milan Smart Gear is easy! Just follow these steps:
- Browse our categories or use the search bar to find products.
- Add items to your cart by clicking “Add to Cart”.
- Go to your cart and click “Proceed to Checkout”.
- Enter your delivery details and choose a payment method.
- Confirm your order and wait for delivery!
What are the delivery options?
We offer Milan Express (same-day delivery) and Standard Delivery. View our Shipping Page for more details.
How do I return a product?
You can return products within 7 days of delivery. Check our Returns Policy for instructions.
Is my payment secure?
Yes, we use secure encrypted payment gateways like MPESA and major cards to keep your transactions safe.